Why is this a problem?

New members must learn a lot before joining the standards process, including how the process works, how decisions are made, what the committee roles are, the standard history and versions, meeting rules and tools, and technical and legal language. This information is often long, complex, and not in plain language. It can be especially hard for people who are new, have learning disabilities, limited digital skills, or come from different professional backgrounds. This can make members feel confused, overwhelmed, or excluded, which may lead them to leave.

Ways to address the barrier

Be flexible with meeting time and timelines

Action for Facilitating , Preparing for committees , and Organizing

Help with information management

Action for Workload and Facilitating

Plan for regular check-ins with new members

Action for Preparing for committees

Provide a welcome package for new members

Action for Preparing for committees

Provide diverse, accessible knowledge-building opportunities

Action for Training and knowledge building

Provide guidance and ongoing support to new members

Action for Preparing for committees