A
- Access Conflict
- When different people need opposite actions or supports. For example, some people need to be able to use the chat function in a remote meeting but others need the chat function to not be used.
- Accessibility budget
- Money set aside for interpreters, captions, accessible tools, and other support needs.
- Accessible
- A process, product or service that everyone including D/deaf and D/disabled people can use or be part of.
- Actions
- In these Guidelines, actions are steps that can make committees, meetings and other processes more inclusive.
- Administrative support
- Help with organizing meetings, documents, and other co-ordination.
- Anonymous feedback
- Giving your opinions, comments, or suggestions without saying who you are, so your name is not shared.
- Assistive technology
- Tools or devices that help D/disabled and D/deaf people do things more easily, for example, many people use a screen reader to read the text on a computer or phone.
B
- Barriers
- In these Guidelines, barriers are things that make it harder for people to take part in standards development.
- Budget
- A plan for how money will be used.
C
- Captions
- Text on a screen that shows spoken words and important sounds from audio or video content.
- Chairperson
- Person responsible for leading and guiding a meeting.
- Co-design
- Designing solutions together with people who are affected by the design.
- Communication methods
- Ways people share information including email, chat and meetings.
- Conflict management
- Dealing with disagreements.
- Conflict policies
- Rules for respectful behavior and handling conflict.
- Continuous feedback loops
- Ways to give and get feedback at any time in a process.
D
- D/deaf
- People who are part of a Deaf community or are deaf.
- D/disabled
- People who are part of a Disabled community or are disabled.
E
- Equitable
- Fair, in a way that tries to deal with the differences in what people need.
F
- Facilitator
- Person helping meetings run so everyone can participate sometimes involving different ways to share including speech, chat, writing and visuals.
G
- Guidelines
- Helpful advice for how to do certain tasks.
H
- Hybrid meeting
- A meeting that is both in person and online.
I
- Inclusion
- Making sure everyone feels welcome, respected, and able to take part.
- Inclusion training
- Training about inclusion, accessibility, and communication.
- Inclusive design
- Designing systems so they work for people of all abilities, languages, cultures, ages, and identities.
- Inclusive documents
- Documents that are created with different needs in mind and are in plain language, structured, readable, and in accessible formats.
- Inclusive feedback
- Providing accessible ways to share input.
- Inclusive language
- Clear, plain, respectful, jargon-free communication.
- Inclusive physical spaces
- Places that are accessible and take other needs into account. This includes having ramps or elevators, accessible bathrooms and quiet rooms.
- Inclusive recruitment
- Valuing lived experience and diversity when finding and inviting new people into the standards development process.
- Interpreters
- People who translate spoken or signed language so people using different languages or communication methods can understand each other.
J
- Jargon
- Special words or language used by a particular group, job, or field that can be hard for other people to understand.
K
- Knowledge building
- Learning new skills and information.
L
- Lived and living experience of disability
- Knowledge from the experience of being D/disabled.
M
- Maintenance of standards
- Keeping standards up to date
- Membership and recruitment teams
- People responsible for finding and inviting new participants into the standards development processes.
- Multi-modal communication
- Sharing information in more than one format such as audio, visual and text.
O
- Onboarding
- Introducing new members to roles, workflows and expectations.
- Online meetings
- Meetings where people join using the internet instead of meeting in the same physical place.
- Organizing
- Planning meetings and activities.
- Outreach
- Finding people and inviting them to take part.
P
- Processes
- In these Guidelines, processes are the steps used to make standards.
- Public awareness
- Level of knowledge, understanding, and attention that the general population has about an issue, topic, event, or cause.
- Publishing
- Sharing information or making something available for people to read, see, or use.
R
- Recruiting
- Inviting people to join standards technical committees.
- Registration
- Signing up or giving your information so you can take part in something.
S
- Screen reader
- An assistive technology that turns text and image content on a computer or phone into speech or braille.
- Stages
- In these Guidelines, the stages are the main steps in the standards development process.
- Standards
- Agreed-upon rules, guidelines, or specifications that help make things consistent, safe, and work well together.
- Standards Development Organization (SDO)
- An organization that makes, shares and updates standards.
T
- Technical committee
- A group that makes or updates a standard.
- Transparent
- Being open, clear, and honest, so people can easily understand what is happening.
- Travel funding
- Money that is used to pay for travel costs.
W
- Withdrawal of standards
- Removing outdated standards.
- Workload
- Ensuring the amount of work a person or team is expected to do within a certain time is manageable and does not lead to burnout.