Quick Actions
Welcome packages can include the following:
- Committee member list and roles (who to go to for what)
- Overview of timelines and workflows
- Tools and platforms being used
- Key documents to read first
- Contact points for accessibility supports
Long-term Actions
- Provide documents, materials and technologies based on roles and responsibilities
- Provide information in flexible, small, digestible parts by using multiple shorter orientation sessions instead of one long session. This will give new members time to process the information and ask questions
Examples
- Canada – Digital Governance Standards Institute (DGSI) has an orientation session for all new committee members.
- The World Wide Web Consortium (W3C) encourages chairpersons to actively support participants throughout the standards development process by helping new members understand procedures, facilitating participation, and addressing challenges as they arise.
- Norway – Standards Norway offers an on-boarding toolkit for first-time participants, including plain language guides, videos, orientations, and dedicated staff support. They also host webinars for newcomers from disability and civil society sectors.
Related Actions
- Host onboarding meetings before committee work begins
- Plan for regular check-ins with new members
- Provide guidance and ongoing support to new members