Why is this a problem?
People often do not know what happens to their feedback or if it makes a difference. This can make participation feel pointless, especially for marginalized communities. When the process is unclear, people may stop taking part.
Common problems include:
- No clear explanation of how feedback is evaluated or decisions are made.
- No explanation about why some suggestions are accepted and others are rejected.
- Feedback that affects communities disproportionately may carry less weight.
- Lack of transparency reduces trust in the process.