Why is this a problem?
Most feedback systems use digital tools that not everyone can use. Some online forms do not work with screen readers or other assistive technology. Requiring people to email a committee chairperson instead of using the standard feedback channels can deter people from providing feedback.
Ways to address the barrier
Allow anonymous feedback opportunities
Action for Getting feedback
Check and improve accessibility
Action for Registration process
Ensure websites are accessible
Action for Organizing and Preparing for committees
Establish continuous feedback loops
Action for Getting feedback
Measure the developed standard's impact with affected communities
Action for Maintenance of standards
Provide more than one way to give feedback
Action for Getting feedback