Provide ongoing accessibility training

Long-term Actions

Make training part of how committees operate, not a separate activity. When training is part of the workflow, more people attend and learn from it.
Include context specific training. For example, if a committee is dealing with building construction, include accessibility training about the built environment.
Provide training based on the skills and tasks associated with the roles and responsibilities.
Include training that people can apply right away. People are more likely to continue with training when they see how it will help them and this results in improving the standards development process immediately.
Provide accessibility training regularly, not just once. Update it as best practices change.
Offer regular training for staff and chairpersons on:
- Accessibility and human rights laws
- Disability inclusion
- Different access needs including way finding, captions and plain language
- How to speak and work respectfully with people from different backgrounds
- How to arrange accommodations like captions, interpreters, accessible documents, or extra time
- How to manage conflict during meetings
- Using plain language while speaking

Web Accessibility Initiative (WAI) – Resources for Trainers and Educators is an excellent resource for building accessibility training by role, with curricula, presentations, videos, and guidance on making the training accessible.
Web Accessibility Initiative (WAI) – Digital Accessibility Foundations is a free introductory course for technical and non-technical learners, useful for foundational training.
U.S. Section 508 – Accessibility Training, Tools, and Events is a practical resource with free training, videos, events, and certification-oriented material.
Microsoft – Accessibility Resources & Training talks about supporting inclusive practices across tools, content, and experiences.
Seeds for Change – Facilitator’s guide to making meetings accessible covers asking about access needs in advance, giving frequent summaries, using names instead of pointing, sharing access information before the event, and adapting activities so everyone can take part.

India – Bureau of Indian Standards (BIS) partners with universities and NGOs to offer accessible training for underrepresented groups, including courses in multiple languages, sign language, and text-to-speech tools. They also have "shadow committee" programs with mentorship for newcomers.
Germany – German Institute for Standardization (DIN) offers structured training programs for chairpersons and committee members, focusing on inclusive leadership and effective facilitation. These programs cover topics such as managing diverse teams, addressing accessibility needs, and promoting equitable participation. DIN's training emphasizes the importance of cultural norms and provides chairpersons with the tools to create an inclusive environment that values all contributions.
UK – British Standards Institution (BSI) ensures accessible meetings by default, offering real-time captions, sign language interpretation, and accessible materials in advance. Committee chairpersons are trained to describe visuals, pause often, and actively invite input from all participants. Inclusion is built into meeting culture, with chairpersons responsible for communication equity.