Long-term Actions
- Make inclusion part of the organization’s mission, internal policies, and public communications.
- Provide dedicated funding and staff support for accessible and inclusive outreach and participation.
- Define diversity, equity, and inclusion goals clearly and treat them as ongoing commitments, not checkboxes.
- Align policies and funding priorities with equity and inclusion goals.
More Information
- The World Wide Web Consortium (W3C) emphasizes that organizations have a responsibility to create inclusive working environments through clear policies, respectful behaviour, defined roles, and leadership support.
- Ladder of citizen participation, Build lasting relationships, and Enable continuous improvement from Co-designing Inclusive Cities encourages organizations to move beyond one-time consultation and give people meaningful opportunities to influence decisions. It shows that inclusion works best when participation is built into the process, supported by trust, honest communication, clear roles, and long-term relationships. It also encourages organizations to learn from feedback, make improvements over time, and treat inclusion as an ongoing part of how they work, rather than as a one-time activity.
Examples
- United Kingdom – British Standards Institution (BSI) promotes inclusivity by publishing PAS 6463 for neurodivergent inclusion, enforcing equality mandates in working groups, and dedicating staff and funding to diversity initiatives.
Related Actions
- Allocate a dedicated accessibility budget
- Provide ongoing accessibility training
- Plan for diverse participation
- Provide monetary compensation and financial support
- Check and improve accessibility