Create an opportunity for public feedback before withdrawal

Quick Actions

Issue a public “notice of withdrawal” using multiple ways to reach people and share it with relevant community groups.
Use multiple accessible channels to share withdrawal notices, like email lists, newsletters, websites, community networks, accessible PDFs, ASL/LSQ videos, and direct outreach to known users.
Keep the process transparent so communities know their feedback is considered.

Collaborate with equity-denied groups to find out how the withdrawal could affect people.
Let affected individuals and groups influence the decision before it is finalized.
Provide a searchable public way for people to find out about withdrawn standards including:
- Why each standard was withdrawn
- What has replaced it (if anything)
- How to access older versions if needed
Make all materials easy to understand in plain language and in accessible formats.

National Institute of Standards and Technology (NIST) Procedures contains formal procedures for standards maintenance and withdrawal.
Center for Plain Language has tips for getting started with plain language.
WebAIM contains articles about making digital content accessible with clear, hands-on advice.

UK – British Standards Institution (BSI) includes withdrawal updates in newsletters and stakeholder mailing lists, ensuring professionals, advocacy groups, and local authorities are informed. For high-impact standards, they also issue press releases and guidance on alternatives or replacements.
Kenya – Kenya Bureau of Standards (KEBS) uses radio and community networks to spread the word about withdrawn or updated standards, particularly in areas with limited internet access. They also collaborate with non-governmental organizations to reach disability groups and rural communities.
Sweden – Swedish Institute for Standards (SIS) ensures that any withdrawn standards with potential social impact are accompanied by targeted outreach. Notices are shared on their website and through associations and public sector partners, so no key user group is left unaware.