When access needs are not considered, many people will have trouble getting or understanding information. Some things to consider include:
Language is often too technical and full of jargon.
Documents and materials are often not shared early enough to allow people to prepare.
PDFs, videos, or online content are not always accessible (e.g., screen-reader friendly, captioned, or transcribed).
In fast or large group discussions, many people get left behind, especially when they are new to the subject matter. This is magnified for D/deaf and Hard of Hearing people who rely on sign language/interpretation.
Blind or low-vision people often can’t see body language, facial expressions, or visual cues that clarifies information being communicated.
Visual content like slides, diagrams, or infographics are often not described clearly.
Using multiple channels at once, such as chat, email and verbal discussion, can be confusing and often does not work well for people using screen readers.
People may also have trouble sharing their thoughts or participating. Some things to consider include:
Meetings that lack structured ways to take turns or contribute often leave out neurodiverse people who require clear structures. This can also be a disadvantage for people who depend on sign language/interpretation, such as D/deaf and Hard of Hearing people.
Without clear cues, new members often worry about interrupting and miss opportunities to contribute.
Lack of quiet or low-stimulation options can make participation harder for people with sensory sensitivities.
Poor audio, video, or caption quality in remote meetings can prevent people from fully participating.
People are less likely to continue sharing when they don’t get feedback on whether their contributions were received or understood.
Ways to address the barrier
Host onboarding meetings before committee work begins
Make communications multi-modal and consistent
Plan what to do if goals aren’t met
Provide a welcome package for new members
Provide translation and interpretation for everyone
Some digital tools used for meetings and teamwork are not accessible to everyone. When tools are hard to use or not available to all, some people are left out and cannot fully take part.
Common problems include:
Tools that don’t work with screen readers or other assistive technologies
Buttons or features that are hard to use with a keyboard
Missing or limited captions, screen reader support, keyboard navigation, high-contrast modes, and sign language/interpretation support.
Security settings that block accessibility features
Many organizations don’t have an onboarding process for new members, which can cause several problems including:
New members may have to figure things out on their own or rely on friends or colleagues for guidance.
Members can feel overwhelmed, unsure of what’s expected, or confused about how to work with others.
The amount and complexity of information can be intimidating, especially if there’s no guidance on where to start and could cause new members to leave.
For members with accessibility needs, accommodations may not be put in place early enough.
Ways to address the barrier
Agree together how the committee will work
Be transparent in the application process
Host onboarding meetings before committee work begins